DATA PROTECTION POLICY
This policy sets out how Genting Casinos UK Limited (Company number 01519689), Genting Solihull Limited (Company number 06601106) and Coastbright Limited (Company number 05176386), of Genting Club Star City, Watson Road, Birmingham B7 5SA (together “Genting” / “we” / “our”) will use your personal data.
For the purposes of this policy your “personal data” means data which relates to you and from which you can be personally identified.
We keep this policy under regular review. If we change this policy we will display the current version on this siteto ensure that you are aware of and consent to relevant changes. The policy as updated, from time to time, shall continue to apply in respect of the processing of your personal data and by providing your personal data to Genting and/or using our services you consent to the processing of your personal data as set out in the current version of this policy.
THE PERSONAL DATA WE COLLECT ABOUT YOU
We may collect personal data from or relating to you including, but not limited, to :
We may process personal data about you received from third parties, including but not limited to, “Genting Group Companies” (which means Genting Berhad and Genting Hong Kong Limited and their subsidiary companies, jointly controlled entities and associated companies), credit reference bodies, regulatory and law enforcement authorities, and other casino operators, for reasons including the prevention and detection of crime, for the delivery of our services (for example conducting appropriate checks and risk assessments to facilitate the provision of services), to maintain our regulatory accreditation, and/or to otherwise comply with our legal and regulatory obligations.
As an indication as to how your personal data is collected, we may collect and process the above “personal data”:
HOW WE WILL USE YOUR PERSONAL DATA
We may process your personal data:
By joining our Loyalty of Membership Programme, or downloading our phone Application(s) you agree that we and select third parties acting on our behalf, may contact you for the purposes outlined above, by email, text and/or other electronic means, including by social media channels.
You have the right at any time to “opt out” of the receipt of marketing communications.
You can opt-out of email marketing updates/offers by clicking the “Unsubscribe” link in relevant email communications; or
You can opt out by informing Genting of your wish to opt out of the receipt of marketing communications by writing to;- Marketing Director, Genting Casinos UK Ltd, Genting Club Star City, Watson Road, Birmingham, England, B7 5SA; or
If you have previously registered with Genting in a casino you can opt out by changing your contact preferences at any Genting casino reception desk.
Cookies are text files placed on your computer, tablet or phone, or third party site to collect standard Internet log data and visitor behaviour data. The data is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser however, in a few cases some of our website features may not function if you remove cookies from your browser
Types of Cookies:First party cookies: First party cookies are set by the website, you are visiting and they can only be read by that site.
HOW WE PROTECT YOUR PERSONAL DATA
We have put in place the following security procedures and technical and organisational measures to protect your personal data processed by Genting:
All processing of personal data is protected using ISO27001 compliant procedures. Physical and logical security measures are deployed so as to strictly limit data access to authorised personnel, and include the use of firewall software and hardware, and a minimum of 256 bit encryption for all transfer of data. Physical access to our database servers is permitted only via fingerprint scanning for named personnel;
Firewalls; the server upon which the data resides is protected by a firewall;
Browser certification technology;
Limited access; We keep your personal data confidential. The internal procedures of Genting cover the storage, access and disclosure of your personal data.
We will use all reasonable efforts to safeguard your personal data. However, use of the Internet is not entirely secure and for this reason neither Genting nor Genting Group Companies can guarantee the security or integrity of any personal data which is transferred from you or via the internet (including in respect of third party websites and applications).
In the event that we transfer your data to third parties as set out in this policy, then we will take all reasonable steps to ensure that any third party takes appropriate measures to safeguard the safety and security of your personal data.
Owing to the global nature of our services and the parties we engage to help Genting deliver those services from time to time, your personal data may be transferred to countries outside of the European Economic Area (“EEA”) or white listed jurisdictions, and/or to jurisdictions that do not have similar protections in place regarding your personal data and restrictions on its use as set out in this policy, (including but not limited to transfer to Genting Group Companies) In such instances we may transfer your personal data outside of the European Economic Area and / or white listed jurisdictions, subject to our taking reasonable steps to ensure that adequate protections are in place to ensure the security of your personal data. Genting Group Companies will process your personal data in accordance with ISO27001 compliant procedures.
ACCESS TO AND UPDATE OF YOUR PERSONAL DATA
You have the right to request a copy of the personal data that we hold about you. You may make a data subject access request by writing to: The General Counsel, Genting Casinos UK Ltd, Genting Club Star City, Watson Road, Birmingham, B7 5SA. We may make a small charge for this service. You should also be aware that any disclosure will be subject to the requirements of the Data Protection Act and we are not obliged in all instances to provide all personal data held, notwithstanding the request and/or payment of our nominal fee.
We want to ensure that your personal data is accurate and up to date. If any of the personal data that you have provided to Genting changes, including but not limited to your name, address, contact or financial details, then please inform Genting of your updated details by visiting your nearest casino, or by completing the “Contact Us” form at https://www.gentingcasinos.co.uk/contact-us/
OTHER SITES AND THIRD PARTY ORGANISATIONS
Our website(s) may contain links to other websites not owned or operated by Genting. This policy only applies to Genting websites, so when you access other websites you should read the terms that apply in respect of those sites. Genting accepts no liability in respect of those sites.
We may offer you opportunities to agree to receive information directly from third party organisations which offer products or services that we feel may be of interest to you.
LAST UPDATED 1 July 2014