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If you’re going to the NEC this place is perfect as it’s walking distance and you have everything on your doorstep. The best thing however is the spa! It’s absolutely lovely, they only allow so many people in at one time so it’s never too busy and over crowded. The outdoor hot tub was bliss and the pool was also amazing and so relaxing. My personal favourite was the hot stone beds - they made my night! The staff were very attentive and the porter showed us to our room and how to use everything.