Upgrade for the ultimate experience

Upgrade Your Stay

Whether it’s for a birthday, romantic anniversary, celebration or just to spoil a special someone, we have a range of packages and extras available to make your stay a memorable one.

Choose from one of our upgrade packages or finishing touches below and contact the team to add them to your stay.

Finishing Touches:

6 Red roses* (£85)

Swan towel art and chocolates (£15)

Celebration card and chocolates (£15)


Bottles & Ice Buckets:

Five bottles of beer (£26)

(a choice of 5 bottles of beer)

Bottle of rosé or white wine (£25)

Bottle of Champagne (£60)

Bottle of Prosecco (£34)


To add any of these to your stay just contact our team on 0121 273 1000 and be sure to let us know if it is a surprise, so we can ensure everything runs smoothly.

*Flowers require 48 hours' notice and are subject to availability.

Upgrade Your Stay

Premium Package

​Treat yourself to our exclusive Premium Package and enjoy a luxurious selection of finishing touches for only £115, which includes*:

  • Bottle of Prosecco
  • Celebration Card with Personalised Message
  • Chocolates
  • Heart Balloon Cluster
  • Swan Towel Art
  • Luxury ESPA Gift Set

*48 hours' notice required for gold upgrades

Upgrade Your Stay

Romance Package (Alcohol-Free)

If you want to celebrate something special, our alcohol-free romance package has a great selection of add-ons for only £90 which includes*:

  • Celebration Card with Personalised Message
  • Chocolates
  • Heart Balloon Cluster
  • Luxury ESPA Gift Set
  • Swan Towel Art

*48 hours' notice required for romance upgrades

Upgrade Your Stay

Signature Package

Make the most of your stay with our Signature selection of finishing touches for only £60, which includes*:

  • Bottle of Prosecco
  • Celebration Card with Personalised Message
  • Chocolates
  • Heart Balloon Cluster
  • Swan Towel Art

*24 hours' notice required for bronze upgrades

The Ultimate Gift