Welcome to Genting Hotel

We are delighted to welcome you to our hotel today. As you will have seen we are based right in the heart of Resorts World. You'll find everything you need to know about your room and our hotel facilities below.

For further assistance please do not hesitate to contact us. Our team is on hand 24 hours a day to help ensure you have everything you need. Simply dial ‘1002’ from your room or pop down to hotel reception and we will be happy to help.

Have a great stay.

Andreas Tashos , General Manager

Welcome To Genting Hotel

Breakfast & Room Service

Breakfast is served in our rooftop bar and restaurant, Sky Bar & Restaurant. Breakfast will be served between 6.30am and 10am during the week and between 7am and 10.30am during the weekend. If you haven’t already booked breakfast as part of your stay, simply contact reception and we will be able to book this for you at £14.95 per person per day (subject to availability). If you’d like to order room service during your stay simply get in touch with our reception team and they will be able to assist.
Welcome To Genting Hotel

Spa & Leisure Club

The spa is available to hotel guests 3pm - 9.45pm on day of arrival, all rooms have access on day of departure 7am - 10am (subject to availability). Last access is 9pm. Treatments are available book at Santai Spa. Simply pop by or contact Santai Spa on the 2nd floor and the team will be able to check availability for you. Our gym is located within Santai Spa and is available 24 hours a day to all hotel guests.
Need To Know Information


Wifi is free here at Resorts World, just search your available networks, select “Resorts World” and follow the login instructions.


Your room will be replenished when it is serviced by our team of cleaners. Please note that the room will need to be vacant at point of servicing. Thank you.


Check out of the Hotel is 11am, late check out is available at £15 per hour after this time (not available for suites or deluxe double rooms). To book please contact reception to confirm availability.


We test our fire alarms every Thursday at 11.00am, so please don’t be alarmed. Should you hear the fire alarm outside of this time then please make your way quickly and calmly to our evacuation point in South Car Park 2 opposite Resorts World (for more information see the fire evacuation plan on the back of your hotel room door).


The top dial on the shower head turns the shower on or off. The second dial controls the temperature. There is a safety temperature gauge on the second dial, if you would like to increase the temperature then just hold the button and turn to the right.


To activate the air conditioning your room key will need to be inserted into the holding socket by the door. The control panel is located next to the bathroom door. To reduce the temperature, turn the dial to the left, and to increase turn the dial to the right. To adjust the fan speed, use the dial on the right hand side.


To enjoy a lovely Nespresso coffee during your stay, press the small black button towards the back of the machine which will switch it on. Select your favourite coffee and insert the capsule and use the buttons on the front of the Nespresso machine to make.


Smoking or vaping is not permitted in the Genting Hotel. There are smoking/vaping areas in the Resorts World Casino, Sky Bar & Restaurant and external to Resorts World. A minimum cleaning charge of £150 applies should this not be adhered to.

Resorts World Restaurants

Booking a Restaurant

As the only hotel at the heart of Resorts World, we are able to provide you with lots of restaurant options right outside your room. From family favourites Fridays and Las Iguanas to exquisite experiences at Miller & Carter and Sky Bar & Restaurant. If you want to book ahead, you can see all the restaurants available here and book your next visit. Although we recommend booking if possible at busy times, most of the restaurants at Resorts World accept walk-ins (subject to availability) so you can pop by on the day and see what takes your fancy!
Resorts World Birmingham

Everything You Need

For leisure, pleasure, or for business, Resorts World is a destination like no other. Not only home to the Genting Hotel and Santai Spa, but there’s also a broad range of places to eat, drink and play, plus a little outlet shopping at brands like Levi’s, Kurt Geiger, Nike, Next, and Lindt.
Rooftop Bar & Restaurant

Sky Bar & Restaurant

Head up to the fifth floor for Sky Bar & Restaurant, a stylish rooftop bar and restaurant with stunning views. Offering a host of delicious dishes and drinks, Sky Bar & Restaurant is the perfect spot for every occasion. Their latest menu has been crafted by the team to ensure that there is something for everyone to enjoy throughout the day. The team recommends their tasty new favourites like the Asian Noodle Bowl, Firecracker Salmon or Tandoori Chicken Kebab and they all go perfectly with our wide range of drinks from the cocktail kitchen! You'll also find a range of delicious cocktails from their Pop$tar Martini and Sex in the Sky to their Floss Bellini and much more! Plus they have their fabulous mocktails, unique gin infusions, fine wines and beers too. Hotel guests can enjoy 10% off food and drinks during their stay.

Upgrade Your Stay

Whether it’s for a birthday, anniversary, celebration or just to spoil a special someone, we have a range of packages and extras available to make your stay a memorable one.

The Gift Of Relaxation

Gift them a little bit of relaxation with a Genting Hotel gift voucher - available to buy online. From a general voucher to Genting Hotel breaks, Santai Spa treatments and packages, they’re the perfect treat for any occasion!

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